November 2016

Dear Jerry,

We wanted to let you know how pleased we are with every aspect of the job you did for us. From your initial interview with us regarding replacing our shake roof with composition shingles and adding solar panels to the completion of the project, you have been not only informative and helpful, but also patient and there for us. In fact, everyone we dealt with at BSW was courteous and profession and made us feel like our project was important.

We would like to specifically thank Michelle, who designed and organized the installation of the solar panels on the new roof. And we would like to thank David and Gary, who took care of all the miscellaneous details that arose during the course of the project.

And the best part, Jerry, in addition to having a great new roof and efficient solar panels, is knowing that we can depend on you to continue to be there if we have any questions or problems. THAT is truly customer service.

Robert & Roxann