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Dear Mr. Montoya, Carl and
I want you to know how pleased we were with your company, and with your
man Charles Von. He walked us through every step and stayed on top of
the job every inch of the way. We knew we had someone looking out for us
and our interests. Also the roof was done in record time and done well. Thank
you all. We recommend you to anyone who asks and we especially recommend
working with Charles Von.
Sincerely, _________ To: Bakersfield Shingles Wholesale
I want to say again how pleased I am with my new roof, and the
efficiency of all of the workers. I have had several people call to say
how nice it looks, and to comment on how quickly the work was done – 2
days time! A
special “thank you” to Charles Von for your patience with me in my
decision-making and for doing all you said you would.
Thank you, ____________ Dear
Sir, We
would like to compliment you on the very fine professional job you men did on
our roof. From the time Charles gave us an estimate, to the last clean up, it
was done for our consideration and comfort. Yes, it was dirty, dirty and noisy,
but we were told about it before hand so we were prepared We
were very impressed with the written folder given to us with everything included
that we needed to know and read about. The
roof is now completed and it looks wonderful. We are very pleased with the
result and best of all we know it was a job well done, well supervised, and good
material used. It
was a pleasure doing business with you. ___________
In this day and age of “wait on yourself, deliver it yourself and do it
yourself” I was amazed to find an organization that prided itself on those
“old style” business concepts of fair price and excellent service.
The first day work began replacing my roof Bakersfield Shingles Wholesale had at
least 15 men on the job by 6:15am. Before noon all the old shakes were removed
and our lawn clear of debris. They coordinated their efforts to accommodate the
installation of a new air conditioning unit and construction of our new attic.
Finally on Tuesday when I arrived home the new roofing tiles were being unloaded
and stacked on the roof, I asked to see one and noticed it had an irregular
black streak through it. I called Charles Von with Bakersfield Shingles
Wholesale, he responded immediately and readily agreed that there was a defect
within the tiles. On Thursday Charles had a factor rep at our home, he too
agreed with our findings. On Monday the defective tiles were picked up and new
tile delivered, installation began immediately and by Wednesday the job was
completed.
Charles I want to thank you personally for your professionalism. With this type
of service and attention to detail I am convinced of your company’s continued
success. It’s nice to know that even in these changing times some things never
go out of style.
Warmest Regards, __________ I
can’t thank you enough for my gorgeous new roof and patio. Charles, thank you
for dealing with all my raging hormones and all of the problems with our house.
You went above and beyond helping us with the A/C, I really appreciate all of
your patience and hard work. Please extend my thanks to all the men who worked
on our house especially Arturo and Sal.
Thank you,
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Email Subject: New roof
on Water Street, Bakersfield, CA
Date: Sun, 29, Sept
2002
To: erniemontoya@bswroofing.com
Hi Ernie,
You wouldn't believe the
compliments I have received about the roof.
And I haven't even had the
stucco & trim painting done yet. I thought you
would like to know, and
you are welcomed to share anything / everything I say with
whomever you wish.
One of my neighbors came
by the other night to tell me how "beautiful"
the roof is & how it
adds to the appearance of the neighborhood. Yesterday
I was working in the front
yard & two people who were just walking along
passed by; the woman
said, "Lady, we love your roof." I told her that I really
appreciated her saying that,
and that while it might be a little "loud"
compared to the other houses,
I wanted to have fun. She said, "We need
a little loud in this neighborhood."
Tonight, my neighbor directly
across the street, whose house is lovely
because he & his wife
are always tending to their lawn & the plants &
flowers that they have,
told me in Spanish that I had the best roof in the
neighborhood and my house
was number one. I couldn't argue with him.
So now you can put my loud,
fun, beautiful roof on your list of
referrals. I know you had
some reservations about the tile that I picked,
but I tell ya, it's been
a big hit.
And I can't tell you how
pleased I was with the work crews'
accommodations to my somewhat
unusual circumstances, what with the dogs & my work
schedule. I hope you were
informed by Ron Reed how grateful I was when I got home on
the first day of your work
& realized that the dog tethered in the kitchen
when I left for work had
been repositioned & tied up on the patio because she'd
apparently chewed through
her leash & was roaming free to jump the fence
& escape, which would
have been very distressing to me. But one of your
crew members tied her up
with the remaining leash rather than let her run.
This thoughtfulness was
obviously well beyond what was expected.
And the clean-up! Salgado
(who helped take off the old roof) & his
helper did a magnificent
job. His work was truly professional, as was all the
work, but he deserves special
thanks for ensuring that no leftovers would
threaten the well-being
of the dogs or my lawnmower.
And the sun tunnels!
They have brought a whole new look to the inside
of the house. The living
room cave has turned into a real living room. The
front bathroom does not
need artificial light during the day. One of my
neighbors who's seen this
wonderful lighting for the inside of the house thought
that I had left lights on.
You not only did a remarkable job on the outside of
the house, but on the inside
as well.
And I can't thank you enough
for coordinating the installation of the
new heating / cooling system
with your own work. Everything was done with
minimal inconvenience to
me & my family. The end result has been beyond my most
optimistic expectations.
Last but hardly least, the
responsibility that you took for replacing
the broken sprinkler in
the front lawn is also much appreciated.
Be assured that I will tell
anyone who needs roofing & or related jobs
to be done that BSW is the
only company to contact.
There is no question in
my mind: you are the best.
Thank you for your excellence.
Sincerely,
Liz Keogh
_________________________________
Paul G. Fuhr Insurance Agency
2707 F Street
Bakersfield, CA 93301
April, 1999
BSW Roofing Contractors
# 4 P Street
Bakersfield, CA 93304-3192
My wife and I are very happy
with, the finished roof and we would be more than
happy to refer you to our
friends and family.
Very sincerely yours, Paul & Hareg Fuhr
________________________________
Pierce J. O'Leary,
Marketing & Sales Administration
Bakersfield, California
April, 1999
Bakersfield Shingles Wholesale
# 4 "P" Street
Bakersfield, CA 93304
Dear Sir
When we agreed to have BSW replace the entire roof on our home
In Park Stockdale I was
somewhat apprehensive. Not because of any
uncertainty about the quality
of your work but rather because of the
unpredictability of the
weather and all of the rain we have been
having that season.
Before committing to BSW we observed your work within our community
and were satisfied with
what we saw. When it came to our house we
were concerned about starting
the job because of all the rain and the
possibility of damage.
Needless to say that we were very impressed when on the first day
of work, your crews not
only removed all the old roofing material, but
completely applied sheathing
and felt paper over the entire roof.
The finished roof is exactly what we hoped for. We have
received many compliments
from friends and neighbors who all agree that
we have added significant
value to our home. My compliments to you and
your crews for a "job well
done".
--Thank you, Pierce
O'Leary
__________________________
THOMAS KELLY MANAGEMENT,
INC.
BAKERSFIELD, CA 93389
June, 1999
Bakersfield Shingles Wholesale
#4 "P" Street
Bakersfield, CA 93304
Gentlemen,
The Homeowners Association
at Olive Gardens wishes to commend you
for the excellent job that
you have completed at address... in Bakersfield.
Please be assured that there
expectations were more than granted by your fine company.
Respectfully Submitted, Thomas
S. Kelly, Chairman
Thomas Kelly Management,
Inc.
Management Agent for Olive
Gardens (HOA) Homeowners Association
__________________________
June, 1999
To: BSW Roofing Contractors
Dear Sir:
You recently installed a
new Monier Life Tile roof on our home at: address…
We would like to thank your
company for the efficient and timily installation.
We are very happy with the
color, the workmanship and the cleanup.
We will gladly recommend
your company to our friends.
Yours Truly, Ralph & Shirley Walton
Dear Mr. Montoya, Carl and
I want you to know how pleased we were with your company, and with your
man Charles Von. He walked us through every step and stayed on top of the
job every inch of the way. We knew we had someone looking out for us and
our interests. Also the roof was done in record time and done well. Thank
you all. We recommend you to anyone who asks and we especially recommend
working with Charles Von.
Sincerely,
I have been working on materials for a course on Building Construction and Inspection, and I have used your site as a reference and information source. Thanks for setting up this informative site! I would like to create an Internet bibliography for our students, to help them find information for themselves on the web. Would you mind if we added a link to your site on the web page for this course? Thanks again for the excellent site. ---John Bridal
When we first talked with you, our minds were pretty well made up to use one of your competitors. The time you took to go over the estimate you wrote and try to be more competitive in price showed us that you wanted the work. Although the price was still slightly higher than the bid we had previously decided upon, your attention to detail and desire to get the job convinced us to go with "BSW". You were the only bidder to follow up on your estimate and that speaks highly of the attention you pay to your accounts. In closing, we again want to thank you for speed and professionalism you and your crews showed while doing business with us. Sincerely, Steve & Tami Wolpe _______________ I am writing to tell you how impressed and grateful I am to Bakersfield Shingles Wholesale for repairing my roof and making what could have been a terrible ordeal into a pleasant experience. As you can imagine I was fairly distraught, to say the least, over the damage caused to my home by the recent storms in our area. It is not an everyday occurrence to have a 50 year old tree fall on your house. Bakersfield Shingles Wholesale was recommended to me by Phil Gaskill of Gaskill Custom Homes. My BSW experience began with Pat who patiently listened and empathized with my tale of woe. She assured me that someone would be by within a few hours, even though you had been flooded with calls from many other people with damaged roofs- BSW's prompt emergency service saved my hardwood floors, interior walls and ceilings from serious water damage. Due to bad weather and insurance company red tape it took a few weeks to start the work but during that time your personal concern and reassurance made me feel a lot less vulnerable. Your willingness to work with my insurance company regarding the financial aspect and needed repairs has been a blessing. BSW crews were pleasant, hard working and genuinely concerned about my property. Watching the old roof come off and the new one go on gave me a "crash" course in roofing. I now know why Gaskill & Company uses Bakersfield Shingles Wholesale to roof their Brimhall Estates and Seven Oaks homes. I have a real sense of security knowing that a solid, quality roof is now over my family's head. My home is not only the envy of the neighborhood because of my beautiful new tile roof but also the value of my property has been greatly increased. Bakersfield Shingles Wholesale really cares about their customers. Many thanks to everyone at BSW that was involved in this job. Sincerely, --- Deborah French, Bakersfield, CA ________________________ As you know, your company recently replaced the roof on my home. I feel very fortunate in having selected BSW to perform this work. All of the employees of BSW with whom I came in contact conducted themselves in a courteous and professional manner. The work and services that were promised were done in a timely, efficient and highly competent manner. Both my wife and I were very impressed and I have no hesitation in recommending your company to our friends and neighbors. Very truly yours, --- Roger D. Coley ________________ We were very impressed with the written presentation folder given to us with everything included that we needed to know and read about. The roof is now completed and it looks wonderful. We are very pleased with the result and best of all we know it was a job well done, well supervised and good materials used. It was a pleasure doing business with you at BSW. Sincerely yours, --- Helen & Bill Brubaker, Bakersfield, CA __________________
I want to say again how pleased I am with my new roof, and the efficiency of all of the workers. I have had several people call to say how nice it looks, and to comment on how quickly the work was done, in (2 days time)! A special “Thank you” for your patience with me in my decision making, and for doing all you said you would. Thank you, -- Elizabeth Bunch, Bakersfield, CA |